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Frequently Asked Questions
What is your shipping Policy?
We ship within Canada and the continental United States, shipments overseas and to AK, HI, YK, NT, NWT will be quoted on a case by case basis. A tracking number will be provided by email to give you the ability to track your order throughout the shipping process. All items are carefully packaged to prevent damage during transit. Average shipping/delivery time is between 2-5 days (once your finished order leaves our facility).
What is your Policy on Returns/Exchanges/Refunds?
Your order may be cancelled and a full refund issued as long as your order has not gone into production. Our production times vary and can commence anywhere from an hour after receiving your order to several days. If you must cancel your order please contact ASAP by email or phone at 250-649-8422.
Has COVID-19 affected your shipping?
As of April 1, production and delivery is still operational from my print partners. They are closely following CDC safety guidelines and are operating with minimal staff. Your order may take a little longer than usual. Once it arrives, please practice smart handling just like you would with any delivery these days. I hope your new artwork brings joy to your home!
How can I keep up with your new work?
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The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.
Our guarantee is simple. If for any reason you are unhappy with the production quality of the materials used, we will replace or fix it at our cost. This includes defects such as loose canvas, bubbles, scratches, fading or warping. We use a 100% colour calibrated workflow however due to the huge variety of monitors used to view images we cannot guarantee that the colour and density you view on your monitor will exactly match the final print.
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The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.
All our quality printed products are reproduced to the highest standard in archival standards, hand crafted, and quality inspected. We are sure that you will be thrilled and pleased with your photographic art reproduction.
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The above preview shows how to use the live preview on this website. The image displayed is just an example, and is not available for sale.
This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.
To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!
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